Tuesday, August 4, 2015

Wayne Public Library’s new partnership with Unique Management Services, Inc.

Beginning August 1, billed delinquent library accounts will no longer be handled by the Wayne police department.  The Wayne Public Library board of trustees has approved an agreement with Unique Management Services, Inc., an overdue fines/fees collection agency that specializes in libraries.  If a library account has overdue fees and does not respond to initial notices, the account information will be sent to this agency for collection.  The process begins with several gently worded letters and phone calls.  If the account in question has not been settled after 120 days from the beginning of the collections process and the account fees are $50 or greater, at that point the fees will appear on the credit report of whomever owns the account.  This is a standard means of collecting long overdue fines and fees.  Unique Management Services, Inc. is a well-known and trustworthy company used by several libraries in southeast Michigan.   

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